The provision of governance arrangements under the Green Deal (previously summarised in the Green Deal Arrangements Agreement (GDAA)) are being transitioned into the Retail Energy Code (REC) from the 1st September 2021. After this date, the GDAA will no longer be active, and any Green Deal Participants engaging in Green Deal Plan setup or management must register as GDCC Users under the REC. From the 1st September, any parties with queries should contact the Retail Energy Code here.
A Supplier must meet the following requirements in order to accede to the GDAA:
- hold an Electricity Supply Licence;
- become a party to the Master Registration Agreement.
Once both of the above conditions are met, and a completed Accession application form has been sent to the GDAA Panel Secretary, the application will be presented to the GDAA Panel for decision.
Further information on the application process can be found here, including relevant forms for completion and submission.
Please note, once acceded as a new party to the GDAA, you are obliged to execute the GDCC Access Agreement and become a DTN Enabled User as soon as reasonably practicable.
- To execute the GDCC Access Agreement, please visit MRASCo’s GDCC Access page.
- To become a DTN Enabled User, please visit ElectraLink’s Green Deal Provision Overview page.
- To designate a Remittance Processer, please email the details of the organisation you wish to designate to the GDAA Panel Secretary. If you wish to be your own Remittance Processor, you are still required to notify the GDAA Panel Secretary.
Relevant information for Suppliers
Provided to the right is a Consumer Complaint Flow Diagram intended for front line complaints handlers. The diagram details appropriate escalation routes for complaints that may be received by suppliers regarding the Green Deal.