How to Update Participant Details

Updating company details

If you are an Assessor Organisation or an Installation Company and you need to make changes to your organisation or certification details, please contact your certification body directly and they will be able to assist you.

If you are a Provider and you need to make changes to your organisation or authorisation details, please contact the GD ORB Helpdesk.

Green Deal Assessor Organisations

The participant login area is available to the Green Deal Assessor Organisations to update their regions of operations. Nominated industry contact details can also be provided or updated from within this area. Please note that these contact details are voluntary and will be publicly available.

Green Deal Providers and Installers

Green Deal Providers (GDPs) and Green Deal Installer Organisations can no longer update their regional coverage via the participant login area.

Updates are now facilitated by the Energy Saving Trust (EST) who on an ongoing basis will be engaging with GDPs and Green Deal Installers to discuss their readiness to provide measures, GD Plans and Cashback, and the geographical coverage of these offers. This data will be used to update the Consumer Search Tool. Please note if you are a GDP, please ensure you are operationally ready before contacting EST to update your regions and measures. Any queries related to this should be directed to the appropriate team at EST, contact details for which are as follows:

Green Deal Providers:


Green Deal Installer Organisations:


Tel 1: 029 2047 5956

Tel 2: 029 2047 5948