Green Deal Providers

Green Deal Providers arrange Green Deal Plans, provide finance, and arrange for the installation of the agreed energy efficiency improvements through an authorised Installer.

The Green Deal Provider is responsible for:

  • Offering a Green Deal Plan to customers, based on recommendations from an authorised Green Deal Assessor Organisation (GDAO)
  • Providing finance to the customer for the energy efficiency improvements
  • Arranging for the installation of energy efficiency improvements to be carried out by an authorised Green Deal Installer
  • Establishing a long-term relationship with the customer which can last for up to 25 years
  • Ongoing obligations in relation to Green Deal Plans, including handling customer complaints and providing information when a new bill payer moves into a property with a Green Deal.

Green Deal Providers must operate to a high standard, and organisations will need to be authorised and abide by certain requirements to operate. They may choose to undertake the assessment and supply of goods and installation using their own employees, or they may choose to sub-contract.

How to apply:

The Green Deal Oversight and Registration Body (GD ORB) is the first point of contact for all prospective Green Deal Providers and will support applicants throughout the authorisation process. Information is required to be supplied to the GD ORB in a two-stage application process. The GD ORB will then make a recommendation to the Secretary of State (SoS) regarding suitability, and the SoS will assess whether the applicant is fit to be authorised. Please refer to Table 1 for indicative timescales to becoming operational in the Green Deal market. This can be downloaded from the right-hand side of this page.

To apply to be a Green Deal Provider and obtain access to the Green Deal payment remittance mechanism, you will need to:

  • Refer to the Green Deal Provider Application Guidance and Green Deal Provider Guidance
  • Hold a valid FCA authorisation (if you intend to offer Green Deal plans for Domestic Properties) unless exempt under Section 21 of the CCA. This will need to cover appropriate permissions for carrying out regulated consumer credit activities, given that the Green Deal Provider will be the lender and will be providing credit to the consumers. This is irrespective of whether the Green Deal Provider sources finance from a third party (for example via the Green Deal Finance Company)
  • Complete the Pre-assessment Questionnaire (PAQ) which can be downloaded from the right-hand side of this page. If your PAQ meets the criteria you will be emailed a more detailed Fitness Test to complete and return to the GD ORB. Your responses will then be reviewed to assess whether your organisation is fit to be authorised as a Green Deal Provider
  • Meet the requirements set out in the Green Deal Framework Regulations
  • Comply with the Green Deal Code of Practice (GD CoP).

Green Deal Provider Authorisation Steps

Once authorised the following steps are required in order to become fully operational. Please note that some of these steps can be undertaken during the Provider application process. For ease of reference, please also refer to the Becoming an Active Green Deal Provider Guidance available from the right-hand side of the page.

Mandatory requirements:

  • Verify contact information to be published on the GD ORB Provider Register
  • Register with the Green Deal Ombudsman and Investigation Service
  • Receive and return signed the Green Deal Quality Mark and Sub-licence
  • Accede to the Green Deal Arrangements Agreement (GDAA)
  • Sign a GDCC Access Agreement, and gain access to the GDCC, now delivered as a REC product:
    • Obtain a MPID
    • Accede to the DTSA and connect to the DTN
    • Obtain access to the EPC registers
    • Comply with Green Deal Framework Regulations and legislation (ongoing).
    • Information on becoming a REC (Retail Energy Code) GDCC User can be found here.


  • Register with the ECO Brokerage system
  • Access finance
  • Obtain a login from the GD ORB to provide information for the Supply Chain Tool.

Market Participant Identifier (MPID)

A MPID is your unique identifier for sending Green Deal Plan data over the Data Transfer Network (DTN) and assists other stakeholders in the industry to identify your organisation as a Provider.

It is recommended to apply for a MPID, upon receipt of the Fitness Test from the GD ORB. Please see the REC website for details.

See Figure 1 and Table 1 for costs and indicative timescales, these can be downloaded from the right of this page.

Green Deal Central Charge Database (GDCC)

  • The management of information related to the collection and remittance of the Green Deal charge between suppliers and Providers is facilitated by the GDCC and is accessed via the DTN
  • Access can be gained after obtaining Green Deal Authorisation (for Green Deal Providers), after an MPID is received.
  • In order to access the GDCC, you will need to become a REC GDCC User (more information on this process can be found here)
  • A Remittance Processor will need to be nominated when applying for access to the GDCC. Please see the REC website for details.

Green Deal Ombudsman and Investigation Service

Green Deal Providers are required to be members of the redress scheme for the Green Deal.

Once authorised, apply for membership of the Ombudsman scheme.

For more information see the Ombudsman and Investigation Service website.